At Vynzio Sdn Bhd, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using VynERP.
1. Information We Collect
When you use VynERP, we may collect the following types of information:
a) Personal Information
- Name, email address, contact details, and other identifying information provided during account creation or support interactions.
b) Business Data
- Company information, financial data, customer details, employee records, and other operational data inputted into VynERP.
c) Usage Data
- Data about how you use VynERP, including IP addresses, device information, login timestamps, and activity logs.
d) Payment Information
- Billing details, payment history, and transaction records (processed securely through third-party payment providers).
2. How We Use Your Information
The data collected is used to:
- Provide, maintain, and improve the functionality of VynERP.
- Ensure compliance with local regulations.
- Process payments and manage billing.
- Respond to inquiries and provide customer support.
- Analyze and monitor system performance to improve user experience.
- Notify you of updates, enhancements, or changes to our services.
3. Data Ownership
All data inputted into VynERP by your business remains your property. Vynzio Sdn Bhd does not claim ownership of your business or customer data.
4. Data Security
We implement robust measures to safeguard your data:
- Encryption: All sensitive data is encrypted in transit (using SSL/TLS) and at rest.
- Access Controls: Restricted access to authorized personnel only.
- Regular Audits: Periodic security assessments and updates to maintain data protection.
- Data Backup: Automated backups ensure your data is recoverable in case of an unexpected event.
5. Data Sharing and Disclosure
We do not sell or share your data with third parties, except:
- Service Providers: Trusted third-party providers may access your data to help us operate VynERP (e.g., cloud storage or payment processing).
- Legal Requirements: To comply with applicable laws, regulations, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of Vynzio Sdn Bhd assets, your data may be transferred to the new entity.
6. Data Retention
We retain your data for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Upon termination of your subscription, we will securely delete your data unless otherwise required by law.
7. Your Rights
As a user of VynERP, you have the right to:
- Access and review the data stored in your account.
- Update or correct inaccuracies in your data.
- Request deletion of your account and associated data.
- Opt-out of marketing communications.
For requests, please contact us at [email protected].
8. Cookies and Tracking
VynERP uses cookies and tracking technologies to enhance your experience:
- Session cookies for login sessions and preferences.
- Analytics cookies to understand usage patterns.
You can manage or disable cookies through your browser settings, but this may limit certain functionalities.
9. International Data Transfers
If you access VynERP from outside Malaysia, your data may be transferred to servers located in Malaysia or other secure jurisdictions. We ensure adequate protection for international data transfers.
10. Changes to the Privacy Policy
Vynzio Sdn Bhd reserves the right to update this Privacy Policy. Any changes will be communicated via email or through the VynERP platform. Continued use of VynERP constitutes acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Address: Shah Alam, Malaysia
Thank you for trusting Vynzio Sdn Bhd with your business data. Your privacy and security are our top priorities.
